Protection and control
Measures that help protect your clinic’s information
Security is supported by technical and organisational measures that help control access, record activity, and maintain backups for information recovery.
These measures work alongside each clinic’s responsibility to configure permissions, protect credentials, and keep team access up to date.
Access
HTTPS connections, users, and passwords
Virtualcenter uses HTTPS for connections to the application. Each person signs in with a username and password, allowing staff to use separate accounts.
Clinics should protect credentials, avoid shared accounts, and update access when someone no longer needs it.
Permissions
Access limited by responsibility
Roles and permissions help limit access according to configured responsibilities. Defining those profiles is part of preparing Virtualcenter for each organisation.
The application also records user activity within Virtualcenter to provide traceability of its use.
Infrastructure
Technical controls applied to the service
Virtualcenter combines HTTPS connections, authentication, per-user permissions, and activity logs to control access and provide traceability.
Backups
Backup and recovery procedures
Virtualcenter maintains operational procedures for backing up information and addressing recovery needs.
Current frequency, retention, and conditions can be requested and confirmed before signing up.
Shared responsibility
Clinic configuration matters too
The clinic decides who needs access and which permissions each person should receive. Reviewing active accounts, using careful passwords, and keeping roles current supports the available controls.
FAQ
Frequently asked questions
Does Virtualcenter use HTTPS?
Yes. Connections to the application use HTTPS.
Can roles and permissions be configured?
Yes. Roles and permissions help limit user access according to responsibilities defined by the clinic.
Can I review the backup policy?
Yes. You can request current information about frequency, retention, and recovery procedures before signing up.
What should the clinic do to protect access?
Use individual accounts, protect credentials, and keep users, roles, and permissions up to date.
Ask us about security
Contact Virtualcenter to discuss how these measures apply to your clinic setup.