Getting started
We support your Virtualcenter implementation
Introducing a new system means translating the way your clinic works into a different tool. An expert guides you through the configuration and helps prepare the team for launch.
Implementation is included at no extra cost. The clinic provides the required information, reviews the setup, and takes part in decisions that affect its daily operation.
Starting point
We begin by understanding how your clinic works
Preparation starts with a review of locations, professionals, services, and appointment workflows. This context helps shape a setup that fits day-to-day work.
- Locations and professionals who will use Virtualcenter.
- Services provided and the usual scheduling structure.
- Users who need access and the responsibilities of each profile.
Configuration
Locations, services, users, and permissions prepared
Virtualcenter is configured with the agreed structure: locations, professionals, services, users, and permissions. The clinic reviews these elements before starting work.
Roles and permissions help tailor access to the responsibilities defined for each user.
Launch
Learn through real tasks, without compulsory courses
Support focuses on what the team needs to do. There is no requirement to complete training courses: questions are handled during preparation and especially through the initial adjustment period.
The clinic contributes by validating the setup, providing information, and raising questions as the team begins using the system.
Direct support
Help during the adjustment period
An expert handles calls and questions to help the team become familiar with Virtualcenter. In Andalusia, on-site support may also be considered depending on location, coordination, and availability.
There is no single fixed timetable for every implementation; preparation reflects the structure and needs of each clinic.
FAQ
Frequently asked questions
Is there an extra implementation fee?
No. Virtualcenter implementation is included at no extra cost.
Do we have to complete a training course?
No course is compulsory. Guidance focuses on the setup and the tasks the team needs for launch.
What does the clinic need to provide?
The clinic provides information about locations, professionals, services, users, and workflows, and takes part in reviewing the setup.
Can support be provided on site?
On-site support in Andalusia may be considered depending on location, coordination, and availability.
Prepare an implementation that fits your clinic
Tell us how your team works and we will review the setup needed to get started.